From start to finish, it was a pleasure to work with Rachel, as a candidate. She was very professional yet empathetic and always followed up. I'd highly recommend Real IQ both if you are looking for a new role, and as a company looking for new staff!
Sue christie - goodwin property MANAGEMENT
Absolutely fantastic company to work with, very professional. Rachel in particular was amazing, she really listened to what I was looking for in a role and was able to place me in a new role that I love!
caitlin francis - Goodwin Property Management
I had the pleasure of dealing with Rachel @ Real-iQ to help us recruit for a Credit Controller. I was impressed with the professionalism displayed from Rachel. She was very proactive and regularly provided us with updates. I would highly recommend her as a solution to hiring a new candidate.
sharon bradley - the rent shop
We engaged Real-iQ to help recruit for a new office administrator in January through the Real Job Lister service and we found Rachel simply awesome to work with. She has a huge knowledge base, is professional yet fun and went over and above during the holiday period which we did not expect……..out of this process we got a super star employee for our growing business. Feron Property loves working with Real-iQ to achieve a better industry for landlords, tenants and Property Managers alike. Why build walls when you can build bridges and walk over it together for a better industry.
ANGELA FERON - Feron Property Management
Great to deal with, Rachel appraised our new staff member extremely well, very happy with the outcome.
kEITH POWELL - NICE PLACE PROPERTY MANAGEMENT
Rachel was amazing to deal with! She was so helpful throughout the recruitment process, made you feel comfortable while interviewing you & stayed in contact the whole way through the process. Could not rate any higher!!!
aNNA hAWKER - bAYLEYS PROPERTY mANAGEMENT
I trust the team at Real-iQ HR & Recruitment to work alongside me with and on our HR requirements.
Rachel and her team gave me the confidence to instigate and implement our thorough yet simple review and appraisal system. They enable me, coach me and assist me in engaging my staff and I appreciate their constructive feedback.
Going through the many HR processes with the team of Real-iQ, it has truly enabled me in my leadership. We make factual, evidenced decisions for retaining our team and grow that professional talent through training and development. Retaining vital talent is a large financial saving to our Company.
Real-iQ are our preferred Human Resource provider and we couldn’t be more pleased with the relationship. Our experience to date has been that of dealing with a very professional company that exhibits exceptional skills and knowledge, pays attention to detail and sets high standards. These attributes are combined with a can do attitude.
Caren Bailey - GM - PBBnz Ltd
I was lucky enough to sit in a presentation that Rachel Delivered about her business , Real-IQ, HR & Recruitment.
She talked about the values that she looks for in potential team members and obviously had a great understanding of the values and how that would transfer into any type of business. I would have no hesitation in using Rachel for any of my future recruitment needs and would recommend her to any business owner that was looking to employ positive people that would help their business succeed.
STEVE DEANS - STEVES TYRE SERVICE
Rachel is outstanding and the contact I have had with her has been extremely professional. I am only too pleased to recommend Real-iQ and Rachel to anyone searching for work or top employees.
Mike Nelson - Roofing industries
Rachel and her team provide a very personal service which enables them to gain an in-depth understanding of their clients business needs. This understanding in turn provides a unique point of difference were solutions can be tailored to suit the individual business culture.
Rachel and her team have assisted us with wide variety of Human Resource services including recruitment, the development of job descriptions coupled with a complete review of our company structure.
We would have no hesitation in recommending the Shepherd HR team to anyone seeking a reliable, friendly team to assist with their Human Resource needs.
GEOFF HINTZ - GM - MILSON FOUNDRY
The team at SHRC have added value to our organisation by giving us an independent and professional view of how the HR function should operate in today’s environment. In particular their processes around producing excellent Job Descriptions has been of real value to us. Additionally the advertising and shortlisting of high quality candidates has been extremely helpful. I have learnt a lot around best practice evaluation methods. I believe that their overall point of difference is in the personal service they provide and their ability to latch on to what we are looking for.
SCOTT DAVIS - GM - Milsons
"If you asked me for one word to describe Rachel Shepherd's Recruitment and Selection services then it would without doubt be 'professional'. Rachel provided Angus NZ with a thoroughly professional process from the start to the finish. In fact her professionalism continued well after we had employed our GM with two separate follow ups to ensure we were happy.
Rachel added enormous value without costing the earth. I have no hesitation in saying we would highly recommend Rachel and when the need arises again will be using her services."
Guy Sargent – Angus NZ
“I found Andy at Shepherd HR to be very skilled and professional in his approach to conducting employment investigations. He is able to hone in on the facts of the matter and focus on what is relevant and important. Andy also does this in an appropriate and delicate manner for all parties concerned. What was most valuable to us was the absolute confidence we had in Andy’s abilities throughout his interactions, including his confidentiality, thoroughness and professionalism”.
CHIEF EXECUTIVE - NZCU BAYWIDE
“I have had the privilege to work with Rachel Shepherd and her team on a major reorganisation of our health service company. Over a period of 18 months Rachel and her associates assisted in preparing a vision and principles, undertook job analysis, helped redefine roles, prepared job descriptions, redrafted an organisational chart and provided support and advice on all employment matters related to proposed changes, including potential redundancies. The outcome from this work has seen our staff of 120 be reorganised into a streamlined, customer focused and clinically led service.
This was a major project for all of us involved. During this work Rachel and her team provided wise counsel, very clear directions on all aspects of the processes, support and guidance based on best practice. She adapted her programme of work to meet our needs and was proactive with her scheduling of work so that all of our proposed deadlines were met. Her style of assistance was positive, interactive and professional. She quickly understood the needs of the organisation and the work required. As a CEO with extensive management experience I greatly valued the up-to-date processes that Rachel and her team were able to advise on and the high trust and confidentiality displayed throughout this project of major cultural change.
I would commend anyone who recognises that they require professional, customer focused, innovative approaches to HR to contact Rachel and her team”.
CEO - Tararua Health Group
"We employed the services of Shepherd HR Consulting Ltd to provide us with Job Descriptions and a Review and Appraisal system.
I found Rachel to be very knowledgeable and practical in her approach to our unique company structure. Rachel took us through our current structure and this really made us think about the positions we had and what tasks each individual was fulfilling in those positions. What we thought would be approximately 8 job descriptions ended up being 18. This process has enabled us to now move to the next step of carrying out performance reviews.
Rachel’s approach also enabled us to put into place some systems that helped us to make some good strategic business decisions that would otherwise not have been possible.
I would highly recommend Rachel to any business that needs a focused and systematic approach to challenge their thinking or just to get it right".
Neil Johnson - Blackley Construction
As an employee relatively new to starting my career I needed to seek Employment Relations advice. My situation was taken seriously by Andy from Shepherd HR and not looked down upon. Their responses happened in a very timely manner and the outcome was positive. I was re-appointed to the position I had applied for. There was very good communication all the way through and I really appreciated the speed of which the correspondence was submitted. But most of all I was impressed by Andy’s caring professionalism as I am new to the workforce and his communication was easy to understand.
We’d like to thank Rachel for her assistance in recruiting our Business Development Manager. Being a company in the creative industry, the task we presented in filling this role was by no means an easy one. Rachel took the time to fully understand our business and industry to help better refine our employment needs. Her knowledge, commitment and engaging nature ultimately made the recruitment journey far less complicated and a more satisfying one. We have no hesitation in promoting Rachel’s expertise to any employer.
Managing directors - loudha!ler
"I dealt with Rachel at Shepherd HR Consulting prior to and post my recruitment interview process. Rachel at Shepherd HR Consulting has a robust and easy to follow process where you are fully informed at all times and supplies valuable feedback when requested. I wouldn't hesitate to recommend using their services".
Brian White - Sales Consultant
“Shepherd HR Consulting Ltd were able to provide valuable input into the structure of my interviewing process for a new administration position, which saved time and provided a clearer structure for selecting the right person”.
Managing Director - E3 Architects
“We required Rachel to write the job description for a position we had. The responsibilities were clearly defined with distinct expectations that can be easily used to manage our employee’s performance. This will save us time when we come to performance reviews and give us a clear indication on future job fit and in anticipating employee remuneration. We were very impressed with her inquisitive and unique interview styles and her background checking documentation left no stone unturned”.
Managing Directors - ANZA Motor Company
“In using Rachel from Shepherd HR for our latest recruitment we were extremely pleased with the whole experience. Her procedures were thorough and we got the right person for our company. She slotted in like our own HR person and we all found Rachel very professional, efficient and a pleasure to deal with”.
Rich Marshall - Marshall Creative Agency
“I am pleased to acknowledge the valuable service provided by Shepherd HR in the re- construction of my curriculum vitae. Coming from an academic science background, I required a CV which not only described my research abilities but one which reflected my skills in a much broader sense to include roles outside of science. It was rewarding to consult with Rachel and have particular strengths identified for a wide range of applications. I was also very satisfied with the professional layout and presentation of my new CV document. I would highly recommend the service provided by this company”.
Dr. Indira RasiahPhD (Biochemistry)
“Rachel acted for a client of mine writing Job Descriptions and re-fineing the company structure. Her processes have made it easier to evaluate staff performance by having something to measure it by”. Rachel is easy to contact and always takes the time to explain processes thoroughly. I am very happy to refer her services to my clients”.
“It was interesting as your recruitment process helped me understand what I really wanted and needed. It was enlightening as I changed my scope after we had started due to the prompting questions in the process. I appreciated the one month follow up you made with our new employee. In taking him out for coffee he was able to give feedback on how he is going. The feedback you passed onto us on how he is settling in was valuable and much appreciated".
Craig Colman - Colman Designs
“I have known Rachel personally and professionally for over 12 years now and I cannot express enough how much she has to give as a business woman. Her honesty, integrity, drive and positive nature will show in her work and will impress any business client. One of Rachel’s many qualities is that she will ensure people are kept in the loop and arranged and organised for whatever is needed”.
Mel Halliwell - RJ’s Liqorice
“SHRC was highly recommended to us and as new business owners and employers Rachel made the whole HR experience pleasant. Rachel added value to our company by her high level of professional employment support. She even liased with our governing body, the Ministry of Education to ensure she specifically related our HR needs to our profession”
Owner/Head Teacher - Country Kindy
“The team at SHRC were easily contactable and kept us well informed on proceedings which helped push things along. The review of the Position Description was speedily resolved and has enabled a document that is easier to interpret and apply for performance review purposes. I would recommend the team at SHRC to any business”
Mark Mabbett - CEO Allied Laundry
“After two years since we first engaged with SHRC our business has grown and we have been back in contact with them to assist us further with contractors agreements, employment agreements, job descriptions, and reviews and appraisals”.
Managing Director - Online Supplements
“I was very pleased with Rachel’s recruitment service. She made the whole process easy, effective and ensured we made the right placement. Rachel’s services are an asset to an SME like us”.
Del Costello Principal - Tall Poppies Group
“Rachel was recommended to us as the right person to complete the job description for a new position we created. The job analysis and production of the job description was completed and it has enabled the role to be clearly defined with expected results and KPI’s. We felt pampered by the aftercare service she provided as all the personal elements were present and it was a great experience for us. I would recommend Rachel and her team without hesitation, these guys are on to it!”.
Board Chair- PBBNZ Performance Livestock Solutions
“Rachel was referred to us by our accountant for assistance with the Recruitment and Selection of anewly created position. We used Rachel’s services to write the Job Description first and then went to the Wellington market to find that person. Her processes were clearly explained which gave us confidence in the process. We were well informed all the way and the new employee met the person specification requirements. We are also very satisfied with the after service care. I will recommend Rachel and her team to our business networks".
Managing Director - Scafit Ltd
“Rachel continues to be a valuable contact in the business world. She has a wide breadth of knowledge in her field. In all our interactions she is always well prepared and listens to what the client needs. Helping to develop strategies, policies and procedures, finding new staff or exiting others. Rachel adapts to new environments easily andtakes on new challenges with ease”.
Bobbie O’Fee - O’Fee & Associates
"I recently used Rachel to prepare my CV & cover letter. I thought the collaborative, targeted approach was excellent and the result was extremely professional. I also had Rachel help me to prepare for my first interview, this gave me a lot of confidence in a pressured situation and I believe it helped me to get the job".